Privacy Policy

Last updated: [Month Day, Year]

Charleston Premier Movers (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request an estimate, or contact us.

Information We Collect
We may collect the following types of information:

Contact information: name, phone number, email address
Move details: pickup/drop-off addresses, move date(s), home size, item details, access notes (stairs/elevator/parking), special handling requests
Payment-related information: if you pay a deposit or invoice online, payment is processed through a third-party processor. We do not store full payment card details on our servers.
Website usage data: pages viewed, clicks, device/browser details, and approximate location data (e.g., city/region) collected via cookies or analytics tools.

How We Use Information
We use your information to:

Provide estimates and schedule services
Communicate with you about your move (confirmations, updates, service questions)
Improve our website and customer experience
Maintain business records, prevent fraud, and comply with legal obligations
Send service-related messages (and marketing communications if you opt in, where required)

How We Share Information
We may share information only as needed to operate our business, including with:

Service providers that help us run our website, forms, analytics, and communications (for example, website hosting and form tools)
Payment processors to collect deposits and payments
Legal/Compliance when required by law, court order, or to protect rights and safety
We do not sell your personal information.

Cookies & Analytics
Our website may use cookies and similar technologies to improve functionality and understand site traffic. You can control cookies through your browser settings. Disabling cookies may affect site performance.

Data Security
We take reasonable measures to protect information from unauthorized access, alteration, or disclosure. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Data Retention
We keep information as long as needed to provide services, maintain business records, resolve disputes, and comply with legal requirements.

Your Choices
You may request to:

Access, correct, or delete your personal information (subject to legal/business record requirements)
Opt out of marketing messages (if applicable)
To make a request, contact us using the details below.

Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices.

Children’s Privacy
Our services are not directed to children under 18, and we do not knowingly collect information from children.

Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the latest version.